FAQ

This is a short list of our most frequently asked questions. If you have any other questions or enquirys, please feel free to contact us.

A: Unfortunately we do not have a showroom however we can bring a sample of our window profiles and glass types to your property upon request
A: Yes, all our windows and installation are guaranteed for ten years
A: All our secondary glazed windows are bespoke. We therefore take a 50% deposit to begin the manufacturing process. Upon completion of the installation we will invoice you for the outstanding 50%
A: We offer a completely free of charge no obligation call out survey anywhere in the London area
A: Unfortunately as all our secondary glazing is manufactured to your specific measurements all materials will not be re-useable so the 50% deposit will be non refundable
A: All of our secondary glazing frames are manufactured from white powder coated aluminium
A: Rest assured we can colour match our windows to any RAL colour to match your interior d├ęcor at a additional cost
A: Our surveyor will take into account any curtains or blinds that may need to be removed prior to installation if they are obstructing the installation space required
A: Generally we do not like to take the responsibility for the removing and fitting of curtains or blinds as some of these are professionally installed, However if we feel it is simple enough we will do so at our own discretion